Our Products and Condition Grades

At DDA Warehouse we specialise in providing Tested & Working appliances to our customers who require it. The tested appliances we supply can either be NEW, M-Grade, Range 4/5 or Graded appliances. Please see below a breakdown of the different grades that we do and what they mean.

New other (see details)

A new, unused item with absolutely no signs of wear. The item may be missing its original packaging, or the original packaging has been opened or is no longer sealed. The item may be a factory second, or a new and unused item with minor defects. See the seller’s listing for full details and description of any imperfections.

Manufacturer refurbished

An item that has been professionally restored to working order by a manufacturer-approved vendor. This means the product has been inspected, cleaned and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full detail.

Seller refurbished

An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned and repaired to full working order and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.

Used

An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.

For parts or not working

An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, items that are locked or can't be activated, or items missing essential components. See the seller’s listing for full details.

What does Grade A mean:

Grade A means the appliance has been tested and is in full working order. This stock has been checked, visually approved and passed off as working and in perfect condition inside and out. These appliances may come with all the original paperwork inside, this item is basically brand new other than the fact the packaging it came in may be slightly damaged or the appliance itself may have a SMALL Scratch or dink to the BACK or SIDE of the appliance. Pricing will reflect off of retail (RRP). Grad-A comes with warranty.

What does Grade B mean:

Grade B means the appliance has been tested and is in full working order. This stock has been checked, visually approved and passed off as working and in relatively Good condition inside and out. The item may have some slight physical damage to the FRONT, SIDE or BACK of the appliance. Pricing will reflect on the physical damage and off of retail (RRP). Grad-B comes with warranty.

What does Grade C mean:

Grade C means the appliance has been tested and is in full working order. This stock has been checked, visually approved and passed off as working. The condition of the appliance will have more physical damage to the appliance in comparison to the other grades, this Grade can also show signs of slight usage. Pricing will reflect on the deal made on the day. Grad-C comes with warranty.

What does M-Grade mean:

M-Grade Appliances all come from straight from the manufacturer Hotpoint/Indesit. These products are generally minor damaged appliances, which have been factory reworked and recovered to a high standard. Many products have never been delivered to a customer or in some cases, have never left the factories. The items may have slight physical damage to the front side or back. All M-Grade Appliances are fully functionally and safety tested and are sold with a full 12 months functional parts and labour MANUFACTURERS warranty, which is supported by the Hotpoint Service organisation. Pricing will reflect off of retail (RRP).

What does Range 4 & 5 mean:

All Range 5 Appliances all come from straight from the manufacturer Hoover/Candy. These products are generally minor damaged appliances, which have been factory reworked and recovered to a high standard. Many products have never been delivered to a customer or in some cases, have never left the factories. The items may have slight physical damage to the front side or back. All Range 5 Appliances are fully functionally and safety tested and are sold with a full 6 months functional parts and labour MANUFACTURERS warranty. Range 4 is the same as Range 5 however the warranty is extended to 12 months. Pricing will reflect off of retail (RRP).

Un-Tested/ Raw Returns:

Untested Raw Returns, this is stock which is classed as 28 day returns straight from the manufacture this stock is not sieved through and is sold as it comes. The stock may or may not come with physical damage or slight usage and has NOT been tested therefore has no warranty.