Why Landlords and Estate Agents Choose Us

One-off Labour Charge

Covers as long as it takes our engineers and any repeat visits so there’s no hidden surprises!

Fast Call Out

Flexible appointments to suit your tenants. We meet 99% of our same day or next day appointments!

New Appliances

If an appliance is beyond economical repair we can sell, deliver, install, and dispose of the old appliance.

Fully Equipped Vans

Our vans are fully stocked with a large range of spare parts. If you need a part, chances are we’ll have it!

Key Collection

For times when tenants cannot be available we offer a key collection service from your offices

Why Choose Us?

When an appliance breaks down it’s the most worrying thing for your tenants, and for you. We believe you should be able to do what you do best without having to deal with the hassle of finding a trusted and approved repair agent. We make the process of repairing your tenants’ appliances a breeze with:


Provide us the contact details of your customer and we will do the rest.

Key Collection

If required we are happy to collect keys to attend an on-site repair, we also leave the tenant a form detailing the work done so they are kept informed of the progress.


We are fully insured for public liability an employers liability and are happy to provide copies on request.

Gas Safe Registered

When attending to gas appliances it is critical to ensure the both the service engineer and the company are registered and competent to work on such appliances. Hatfield Appliances take this worry away from you as they are members of the Gas Safe Register, the governing body for gas, and we only send out gas safe engineers to gas appliances. Our gas engineers will all carry gas safe ID cards.

Replacement Appliances

We stock over 200 new freestanding and built-in appliances. If our engineer has advised the machine is beyond economical repair we can supply a new machine normally within 48 hours, at competitive prices.